Managers Might Not Be As Good As They Think, According To New HR Study

Posted November 30, 2018 by Mary McGinley

When someone reaches the level of being a manager within their organization, it’s only natural for them to assume that they are also going to be good coaches for members of their team.

According to an article appearing on the HR Dive website, a recent study among HR professionals conducted by Betterworks indicates that there may be a bit of a disconnect when it comes to just how good managers are at either task.

Betterworks conducted the 2018 State of Continuous Performance Management survey and found that while most managers rated themselves highly in terms of providing training and feedback, less than a third knew how to effectively build up their teams by providing good coaching for team members. While among those managers who felt they were good at coaching, most also believed that their skills in these areas could be improved. According to the report, only 35% of managers participating felt that their efforts were supported by their organization’s HR department.

HR professionals surveyed found that:

  • Only 29% felt that managers are good at coaching and giving feedback to their teams.
  • Only 32% of employees have a clear idea of their career track or a plan to develop their skills on the job.

Only 42% of managers had been given any sort of training that prepared them to train others or develop their teams and instead tended to emulate other managers around them.

In spite of these differences in perspective, both HR professionals and managers realize that more training across the board will definitely be needed. Some reports indicate that as much as 60% of workers will be independent by 2027 and with the changes in today’s workforce, managers will need to know how to meet the challenge.